1. 바버샵 / 서비스 응대 상황극
Receptionist (리셉션):
Good afternoon! Do you have an appointment with us today?
Customer (손님):
Yes, I have a 3 o’clock with Mike.
Receptionist:
Perfect. Thank you. Mike is just finishing up with his current client.
You're next—please have a seat. He’ll be with you shortly.
Customer:
Sure, thank you. By the way, how long will the wait be?
Receptionist:
It shouldn't take long—maybe 5 to 10 minutes at most.
Thank you for your patience.

2. 감정 표현 대화 상황 (친절한 말투)
A:
You did such a great job with your presentation today.
B:
Oh, thank you so much. I was honestly a bit nervous.
A:
Really? You couldn’t tell at all. You nailed it.
B:
I appreciate that—it means a lot to hear. I’m so relieved now.
I was freaking out this morning!
A:
Well, it didn’t show. You truly blew me away.
3. 공손한 표현이 필요한 비즈니스/서비스 상황
Guest:
Excuse me, may I ask when the manager will be available?
Staff:
Of course. Let me check that for you—just a moment, please.
Guest:
Sure, thank you.
Staff:
I’m afraid the manager is currently in a meeting,
but she’ll be free in about 15 minutes. Would you like to wait?
Guest:
Yes, I can wait.

Staff:
Wonderful. I appreciate your understanding.
If there’s anything else I can help you with in the meantime, please don’t hesitate to let me know.
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